Looking for Marketing lists in RTM – Customer Insights – Journeys

Are you using Real-time marketing? But don’t see any option to import an Excel Spreadsheet or create a Marketing List? With RTM (Customer Insights – Journeys), you can still create new Marketing lists by following this workaround: Currently, there is no direct route to this screen in the new Real-time Marketing module. I hope this […]

What’s New in Dynamics 365 Customer Insights – Journeys: July 2024 Update

Optimize email content based on customer behavior across devices The July 2024 update for Dynamics 365 Customer Insights – Journeys brings an exciting enhancement that is sure to revolutionize the way marketers approach email campaigns. This update focuses on optimizing email content based on detailed customer behavior across devices, a feature now generally available and […]

Official: No more Outbound Marketing

An important update regarding Dynamics 365 Customer Insights – Journeys, specifically addressing changes and upcoming transitions. Key Updates: Action Items: This update is essential to ensure business continuity and to leverage the advanced capabilities of Real-time journeys.

Creating a Hard Bounce solution in D365 Marketing

I recently came across a scenario where there is no process for identifying and dealing with marketing e-mails that no longer exist D365 Marketing. There are different bounce categories in D365 Marketing. The hard bounces – invalid-mailbox and invalid-domain are what I will be looking at in this blog post. As a business, not being […]

Adding a custom font to the Button List on your Dynamics 365 Marketing Email.

Have you tried adjusting the font in your Marketing email’s button list? urghhhhhhh. It’s very aggravating! We all know that a Marketer’s job is to create templates, emails, forms, and pages, among other things. Having the option to employ numerous sorts of typefaces is essential for the bright wizardry nice looking campaign emails. The text-element […]

How to install the real-time customer journey orchestration in Dynamics 365 Marketing

In this blog post, we will be looking at installing the new real-time journey orchestration capabilities in Dynamics 365 Marketing that will help you win and retain more customers. With AI and natural language input assistance, business users can build event-based journeys that reach customers across multiple touch-points, growing relationships from prospects, through sales and […]

Microsoft Dynamics 365 Virtual Training Day: Fundamentals MB-901 FREE Exam Voucher.

Register and sign up for training days by clicking the link below: https://tinyurl.com/ycxf582e     Get started on your Microsoft journey with these free Virtual Training Days. Microsoft Dynamics 365 Virtual Training Day: Fundamentals   https://docs.microsoft.com/en-gb/learn/certifications/d365-fundamentals