Setting up Notification when a Lead is created in D365 Marketing

A long-awaited feature “in-app notifications” in model-driven apps went on General Availability (GA) last year. Microsoft made the announcement here This will allow a user to see all notifications via a notification centre with an indication of new notifications shown on the bell in the header and a new notification count. You can now enable […]

Creating a Hard Bounce solution in D365 Marketing

I recently came across a scenario where there is no process for identifying and dealing with marketing e-mails that no longer exist D365 Marketing. There are different bounce categories in D365 Marketing. The hard bounces – invalid-mailbox and invalid-domain are what I will be looking at in this blog post. As a business, not being […]

Adding a custom font to the Button List on your Dynamics 365 Marketing Email.

Have you tried adjusting the font in your Marketing email’s button list? urghhhhhhh. It’s very aggravating! We all know that a Marketer’s job is to create templates, emails, forms, and pages, among other things. Having the option to employ numerous sorts of typefaces is essential for the bright wizardry nice looking campaign emails. The text-element […]

How to install the real-time customer journey orchestration in Dynamics 365 Marketing

In this blog post, we will be looking at installing the new real-time journey orchestration capabilities in Dynamics 365 Marketing that will help you win and retain more customers. With AI and natural language input assistance, business users can build event-based journeys that reach customers across multiple touch-points, growing relationships from prospects, through sales and […]

Unable to see the Advanced Settings (Under Marketing Settings) in Dynamics 365 Marketing Trial and Subscribed version?

If you happen not to see it, you might have been referring to the old interface, pictured here below:   See documentation below: https://docs.microsoft.com/en-us/dynamics365/marketing/open-advanced-settings#work-with-advanced-settings   Now “Advanced Settings” has been renamed to “Settings” in the Marketing App   The UI has now been changed to the new. This also applies to both trial and subscribed version of […]