How to Enable form prefill in Real-time Journeys (PREVIEW).

Microsoft has enabled form to prefill in Customer Insights – Journeys (PREVIEW). This was a feature readily available in Outbound Marketing but know we can access it in Customer Insights […]

Introducing the Manage Copilot (preview) in Power Platform admin center

The Copilot page is a place for Power Platform admins to go for information, visibility, and controls for Power Platform Copilots, including: Resources and documents

How to create a segment from a marketing list in D365 Real-time marketing

Using RTM,  you can create a segment based on marketing list membership. Yes, Marketing lists can then be used in segments as well. See screenshots below. Please let me know if you […]

Looking for Marketing lists in RTM – Customer Insights – Journeys

Are you using Real-time marketing? But don’t see any option to import an Excel Spreadsheet or create a Marketing List? With RTM (Customer Insights – Journeys), you can still create […]

What’s New in Dynamics 365 Customer Insights – Journeys: July 2024 Update

Optimize email content based on customer behavior across devices The July 2024 update for Dynamics 365 Customer Insights – Journeys brings an exciting enhancement that is sure to revolutionize the […]