How to Enable form prefill in Real-time Journeys (PREVIEW).

Microsoft has enabled form to prefill in Customer Insights – Journeys (PREVIEW). This was a feature readily available in Outbound Marketing but know we can access it in Customer Insights […]

How to create a segment from a marketing list in D365 Real-time marketing

Using RTM,  you can create a segment based on marketing list membership. Yes, Marketing lists can then be used in segments as well. See screenshots below. Please let me know if you […]

Looking for Marketing lists in RTM – Customer Insights – Journeys

Are you using Real-time marketing? But don’t see any option to import an Excel Spreadsheet or create a Marketing List? With RTM (Customer Insights – Journeys), you can still create […]

Official: No more Outbound Marketing

An important update regarding Dynamics 365 Customer Insights – Journeys, specifically addressing changes and upcoming transitions. Key Updates: Action Items: This update is essential to ensure business continuity and to […]

Microsoft Power Platform 2024 Release Wave 2 Plan: A Comprehensive Guide

The Microsoft Power Platform rolls out two significant updates each year, in April and October, introducing a variety of new features and enhancements. The 2024 Release Wave 2 Plan is […]