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What’s New in Dynamics 365 Customer Insights – Journeys: July 2024 Update

Optimize email content based on customer behavior across devices The July 2024 update for Dynamics 365 Customer Insights – Journeys brings an exciting enhancement that is sure to revolutionize the way marketers approach email campaigns. This update focuses on optimizing email content based on detailed customer behavior across devices, a feature now generally available and […]

Official: No more Outbound Marketing

An important update regarding Dynamics 365 Customer Insights – Journeys, specifically addressing changes and upcoming transitions. Key Updates: Action Items: This update is essential to ensure business continuity and to leverage the advanced capabilities of Real-time journeys.