Microsoft has enabled form to prefill in Customer Insights – Journeys (PREVIEW). This was a feature readily available in Outbound Marketing but know we can access it in Customer Insights […]
Using RTM, you can create a segment based on marketing list membership. Yes, Marketing lists can then be used in segments as well. See screenshots below. Please let me know if you […]
Are you using Real-time marketing? But don’t see any option to import an Excel Spreadsheet or create a Marketing List? With RTM (Customer Insights – Journeys), you can still create […]
Optimize email content based on customer behavior across devices The July 2024 update for Dynamics 365 Customer Insights – Journeys brings an exciting enhancement that is sure to revolutionize the […]
An important update regarding Dynamics 365 Customer Insights – Journeys, specifically addressing changes and upcoming transitions. Key Updates: Action Items: This update is essential to ensure business continuity and to […]
Have you tried adjusting the font in your Marketing email’s button list? urghhhhhhh. It’s very aggravating! We all know that a Marketer’s job is to create templates, emails, forms, and […]
In this blog post, we will be looking at installing the new real-time journey orchestration capabilities in Dynamics 365 Marketing that will help you win and retain more customers. With […]
How to easily send a Microsoft Dynamics 365 Customer Voice survey from any Dynamics 365 application, allowing you to collect personalized feedback from your customer records. Go to https://appsource.microsoft.com/en-gb/product/dynamics-365/msfp.customervoicedistribution?tab=Overview After […]
If you happen not to see it, you might have been referring to the old interface, pictured here below: See documentation below: https://docs.microsoft.com/en-us/dynamics365/marketing/open-advanced-settings#work-with-advanced-settings Now “Advanced Settings” has been […]
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